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Consumer’s fraud prevention



Our purpose is to help people and businesses by providing affordable, reliable and convenient payment services. Our customers expect our services to be safe and reliable…this includes protecting them against fraud.

Types of consumer FRAUD includes:

1- Internet Purchase Scams
2- Person-in-Need Scams
3- Lottery / Sweepstakes Scams
4- Employment / Secret Shopper Scams
5- Loan and Investment Scams
6- Romance Scams

As a Masri Money Express Agent, what should you do:

Know your customer.
Ask informative questions to check if the transfer is suspicious.
If you believe that the customer may be a victim of consumer fraud, DO NOT process the transaction.
If you believe that the customer may be a perpetrator of consumer fraud, DO NOT process the transaction.
Report consumer fraud to MoneyGram by phone (use the MoneyGram call center in your geographic area)
or e-mail (fraudalert@moneygram.com), or by calling our customer service center on 01-260 000
Cooperate with MoneyGram investigations of consumer fraud. http://www.moneygram-preventfraud.com/